Definition Knowledge Management System
The classic one line definition of knowledge management was offered up by tom davenport early on.
Definition knowledge management system. If my explanation above makes the definition of these systems seem vague that is because. Knowledge management systems refer to any kind of it system that stores and retrieves knowledge improves collaboration locates knowledge sources mines repositories for hidden knowledge captures and uses knowledge or in some other way enhances the km process. Based on the discussion in the previous section my knowledge management definition is as follows. This latter definition is what we ll talk about in this guide how to build a knowledge management system or a knowledge base to improve the customer experience and help customers achieve success using your products or services.
It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. Clearly this is a broad definition and rightfully so. Knowledge management km is the process of creating sharing using and managing the knowledge and information of an organization. A knowledge management system kms is a system for applying and using knowledge management principles.
Sebuah knowledge management system kms atau sistem manajemen pengetahuan adalah suatu sistem tik teknologi informasi dan komunikasi dalam pengertian sebuah sistem aplikasi yang mengkombinasikan dan mengintegrasikan fungsi untuk sebuah perlakukan kontekstual terhadap masing masing pengetahuan eksplisit dan tasit selama sebuah organisasi atau bagian organisasi tersebut menjadi target. Knowledge management is an organizational function that concerns itself with the capture storage and dissemination of the knowledge that is inherent in the organization by using software or a processual tool to capture store and disseminate knowledge. A knowledge management system is made up of different software modules served by a central user interface. The objective of knowledge management is to enhance organizational competitiveness.
What are knowledge management systems. These include data driven objectives around business productivity a competitive business model business intelligence analysis and more. A knowledge management system is most often used in business in applications such as information systems business administration computer science public policy and general management. A method for the improvement of business process performance.
Knowledge management is the process of capturing distributing and effectively using knowledge probably no better or more succinct single line definition has appeared since. Knowledge management is the systematic management of an organization s knowledge assets for the purpose of creating value and meeting tactical strategic requirements. It consists of the initiatives processes strategies and systems that sustain and enhance the storage assessment sharing. Knowledge management is any system that helps people in an organization share access and update business knowledge and information.