Empathy Definition In The Workplace

Sympathy is related to feeling sorry for another person s grief and troubles.

Empathy definition in the workplace. Empathy is described by merriam webster as the action of understanding being aware of being sensitive to and vicariously experiencing the feelings thoughts and experience of another of either the past or present without having the feelings thoughts and experience fully communicated in an objectively explicit manner. The importance of empathy in business is rooted in data. It is the understanding of other s experiences with everyday life events. Compassionate empathy involves taking action to support other people.

To use empathy effectively give your co worker your full attention looking out for verbal and nonverbal clues to help you fully understand their situation. Listening to your coworkers and taking their concerns into consideration. Being empathetic in the workplace sometimes may be perceived as being too soft. Empathy is when you feel and understand someone s feelings attitudes and experiences.

Empathy in the workplace means making a genuine effort to understand where people are coming from and providing direction that leaves room for compromise and conflicting points of view. When you have to tell a team member something they won t like use what you learned while actively listening to soften the blow thus letting them know you care.